How to Check the Client Receipt of Email [VIDEO]
How to View Client Email History and Marketing Activity
Learn how to view client email history and track marketing activity inside the Vacation Creations CRM system.
In this tutorial, you’ll learn how to access a client’s email history, review previously sent marketing campaigns, and monitor email engagement details such as delivery status, open activity, and unsubscribe preferences.
You’ll learn how to:
- View a client’s email history
- Review marketing campaigns sent to a client
- Check when emails were generated, delivered, and opened
- Identify clients who have unsubscribed from marketing emails
- Manually unsubscribe a client upon request
- Manage client communication preferences within the CRM
Tracking email activity helps travel advisors stay organized, monitor engagement, and ensure clients receive only the communications they want.
Vacation Creations CRM provides travel agencies with powerful tools for managing clients, marketing campaigns, reservations, commissions, and more.
Please note: These videos use demo data and not actual client or customer data.