Welcome to Vacation Creations!
We’re so glad you’re here.
You’ve officially taken the first step toward a more organized, efficient, and stress-free way to manage your travel business. Vacation Creations was built by travel professionals, for travel professionals, and our goal is simple: help you spend less time managing systems and more time serving your clients.
You’re not expected to figure everything out on your own - we’re here to help every step of the way.
What Happens Next?
Here’s how to get started and feel confident quickly:
You’re Not Just Using Software . . . You’re Gaining a Partner
Vacation Creations isn’t a “set it and forget it” platform. We continuously improve the system based on real feedback from travel advisors and agencies just like you.
If you ever have questions, ideas, or need support — we’re listening.
We’re Here to Help - Seriously
One of the things our users appreciate most about Vacation Creations is our real, responsive support team.
When you need help, don’t guess or get frustrated — just head to the Support tab inside your account.
From there, you can:
- Submit questions or requests directly to our support team
- Get help from people who actually know the system
- Receive guidance tailored to how you use Vacation Creations
This Support feature is the fastest and best way to get assistance, and it stays connected to your account so we can help you more efficiently.
NEW AGENCY JUMPSTART: YOUR BLANK SLATE STARTER KIT
Blank pages are the enemy of momentum. Let’s fix that. If you’re not sure where to begin, we put together a few starter ideas to get the wheels turning.
Customer Tags
Tags are how you filter, segment, and find your clients fast — and the good news is, you don’t have to start from scratch.
Here are a few ideas to get you going:
- Traveler Type: Cruiser, All-Inclusive, Land Lover, Adventure Seeker, Solo Traveler, Group Travel
- Life Stage: Wedding/Honeymoon, Generational Travel, Family with Kids, Empty Nesters, Retiree
- Client Status: VIP, Repeat Client, Hot Lead, Referral, Past Guest, Special Needs
Mix, match, and make them yours! Find MORE examples of Customer Tags to get you started here.
Products & Suppliers
Start adding your preferred suppliers so your trips populate faster and your reporting makes sense from day one. Think about the brands you already love and book most – Royal Caribbean, Disney, Sandals, Viking, Universal, ALG Vacations… add them in and you’re already ahead.
We have so many ready to go but they can be easily customized to what you actually sell. (See VIDEO above for how to)
Agent & User Setup
Have a team? Even just one IC? Get their profiles set up now so when bookings start rolling in, everyone’s ready to go. No scrambling, no delays, just smooth sailing (pun absolutely intended). Watch How to Video here: https://youtu.be/olj9FOZ0gYs
Email Templates
A few templates that every agency needs in their back pocket: a Welcome New Client email (make that first impression count!), a Trip Confirmation follow-up, a Pre-Trip Checklist reminder, and a “Hey, it’s been a while!” check-in for past clients. Set them up now and you’ll thank yourself later. Learn more about our Email Marketing here: https://vacationcreations.com/email-marketing-feature/