Disabling and Enabling System Users (VIDEO)
How to Disable & Re-Enable System Users in Vacation Creations CRM
In this tutorial, you’ll learn how to disable and re-enable system users inside Vacation Creations CRM. This is an important tool for managing agents who leave, return, or no longer need access to your agency account.
This step-by-step walkthrough covers:
- Navigating to Administration → System Users
- Selecting and disabling a user account
- Saving changes correctly so the user can no longer log in
- Understanding what happens to a disabled user’s data
- Viewing disabled users using the Show All Users option
- Re-enabling an agent if they return to your agency
- Understanding why duplicate email addresses cannot be reused for new users
- Keeping historical reservation and commission data separate between past and current agents
You’ll also learn an important system rule:
Each system user must have a unique email address. Even if a previous agent is no longer active, their email cannot be reused for a different user because the system preserves all historical data connected to that account.
This video is part of our Vacation Creations CRM training series, designed to help agency owners and admins confidently manage users, permissions, and account organization.
Please note: These videos use demo data and not actual client or customer data.